PRIVACY POLICY -- Tanance Group GmbH
Effective date: 1 June 2026 | Last updated: 1 June 2026
Tanance Group GmbH, Hofstrasse 17, 8181 Hori ZH, Switzerland | contact@tanance.ch | +41 43 550 75 88 | www.tanance.ch
INTRODUCTION
Tanance Group GmbH (‘Tanance’, ‘we’, ‘us’, ‘our’) takes the protection of personal data seriously. This Privacy Policy explains how we collect, use, store, share and protect personal data in connection with our website at www.tanance.ch, our services, and our business operations.
Tanance Group GmbH is the data controller responsible for personal data processed in connection with this website and our services. Our contact details are set out in Section 14 of this policy.
Please read this Privacy Policy carefully. By using our website or engaging our services, you acknowledge that you have read and understood this policy.
PERSONAL DATA WE COLLECT
2.1 Data you provide directly
When you contact us, submit a quote request, apply for a position, or otherwise interact with us, we may collect: name and title; company name and job title; email address; telephone number; postal address (for service delivery); message content and enquiry details; CV and professional background information (for job applicants); payment and billing information (for contracted clients).
2.2 Data collected automatically
When you visit www.tanance.ch, our web server and analytics tools may automatically collect: IP address (anonymised where technically possible); browser type and version; operating system; referring website or search query; pages visited and time spent; date and time of visit; device type.
2.3 Data from third-party sources
We may receive personal data from: our Google Business Profile (reviews and interactions); our Zoho CRM platform (quote requests and contact forms); referral partners who introduce you to our services.
HOW WE USE YOUR PERSONAL DATA
Purpose | Legal basis | Retention
Responding to enquiries — Legitimate interests / pre-contractual measures — 3 years from last contact
Providing services under contract — Performance of contract — Duration of contract + 10 years
Invoicing and accounting — Legal obligation (Swiss OR) — 10 years from end of financial year
Marketing to existing clients — Legitimate interests / Consent — Until unsubscribe or 3 years
Processing job applications — Pre-contractual measures / Consent — 6 months if unsuccessful
Website analytics — Legitimate interests — 13 months
Legal and regulatory compliance — Legal obligation — As required by law
COOKIES
Our website uses cookies. Essential cookies are required for the site to function. Analytics cookies (Google Analytics) help us understand how visitors use our website. Functional cookies remember your language preference. We do not currently use marketing or advertising cookies.
You can manage cookie preferences through your browser settings. For analytics cookies, you can opt out using the Google Analytics Opt-out Browser Add-on at: https://tools.google.com/dlpage/gaoptout
WHO WE SHARE YOUR DATA WITH
We do not sell, rent or trade personal data. We share data only with: our service providers (Zoho CRM, Hostpoint AG for hosting, Google Analytics, Cloudflare for security); certified trade partners and subcontractors who assist in delivering our services (under confidentiality obligations); competent authorities where required by law; successor entities in the event of a business transfer.
INTERNATIONAL DATA TRANSFERS
Where we transfer personal data outside Switzerland or the EEA, we ensure appropriate safeguards are in place including Standard Contractual Clauses (SCCs) or the EU-US Data Privacy Framework. A list of transfer destinations and safeguards is available on request.
DATA SECURITY
We implement appropriate technical and organisational measures to protect personal data, including HTTPS encryption, password-protected access, restricted access on a need-to-know basis, and data processor agreements with all providers. No internet transmission is completely secure — we cannot guarantee absolute security.
DATA RETENTION
We retain personal data only as long as necessary for the purposes for which it was collected. Retention periods are set out in Section 3. When no longer required, data is securely deleted or anonymised.
YOUR DATA PROTECTION RIGHTS
Under the Swiss nDSG and, where applicable, the EU GDPR, you have the right to: access your personal data; request correction of inaccurate data; request erasure in certain circumstances; restrict processing in certain circumstances; data portability (for data processed by automated means); object to processing based on legitimate interests; withdraw consent at any time; lodge a complaint with the FDPIC (www.fdpic.ch) or your national supervisory authority.
To exercise your rights, contact us at contact@tanance.ch. We will respond within 30 days.
CHILDREN’S PRIVACY
Our website and services are not directed at children under 16. We do not knowingly collect data from children under 16. Contact us at contact@tanance.ch if you believe a child has provided data without parental consent.
THIRD-PARTY LINKS
Our website may link to third-party websites (LinkedIn, Facebook, YouTube). We are not responsible for their privacy practices. Please review each site’s privacy policy independently.
MARKETING COMMUNICATIONS
We may contact you by email about our services where you have consented or where you are an existing client (in accordance with Swiss UWG). Unsubscribe at any time by clicking the unsubscribe link in any email or by emailing contact@tanance.ch with the subject ‘Unsubscribe’.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The current version is always published at www.tanance.ch/privacy-policy/ with the last updated date. For material changes we will notify you by email at least 14 days in advance.
CONTACT
Data controller: Tanance Group GmbH
Address: Hofstrasse 17, 8181 Hori ZH, Switzerland
Email: contact@tanance.ch
Telephone: +41 43 550 75 88
Website: www.tanance.ch
Supervisory authority: Swiss Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, Switzerland — www.fdpic.ch
For data protection requests: email contact@tanance.ch with subject ‘Data Protection Request’. We acknowledge within 5 working days and respond within 30 days.
GOVERNING LAW
This Privacy Policy is governed by Swiss law. Disputes are subject to the exclusive jurisdiction of the courts of Canton Zurich, Switzerland.